Before you choose a wayfinding kiosk for your business, you should determine how much it will cost. There are a number of features to look for, as well as costs. Here, we will discuss some of the advantages of interactive self-service wayfinding kiosk software, as well as some of the hardware components. The cost of wayfinding kiosk software can vary greatly, so it is important to do some research and consider your budget before you make your purchase.
Cost of wayfinding kiosk software
The cost of wayfinding kiosk software varies greatly depending on the type of hardware that you purchase. A kiosk PC is a common component of a kiosk, and the price of a touchscreen or a keyboard can range from a few hundred dollars to several thousand. Other components that go into a kiosk cost more, such as a touch screen or a barcode reader, and can also add to the total cost.
Installation and shipping are usually not included in initial quotes, and should be discussed with the vendor prior to making a purchase. Also, don’t forget to factor in software license renewals. Most software is sold as a Client Assigned License, which requires yearly maintenance, so check whether the price includes a service level agreement. And don’t forget about Software as a Service (SaaS) subscriptions.
Digital wayfinding kiosks are also popular for airports and other public spaces. In addition to providing maps and information about the location of booths, some kiosks also offer social media feeds, 3D earth views, and other features that visitors can find useful. Some kiosks allow third-party data and use APIs. Regardless of the platform, wayfinding software should be easy to use and customizable. If you’re planning to install and manage several kiosks, make sure to choose one with basic features and capabilities.
Features of interactive self-service wayfinding kiosk software
A basic component of interactive self-service wayfinding kiosks is a contact directory. This information varies depending on the application. If it is an office, the contact directory will include the name of the service agent, working hours, and any pre-requisites to avail the service. For a shopping mall, it will include the name of the business, category, and timings. All of this information will help the customer find their way.
A high-quality kiosk is easy to use and integrates with loads of optional components. It allows you to add or remove devices and even integrate them on a deep system level. It must also offer security features. It should be able to allow you to set a blacklist or whitelist of websites that should not be shown to visitors. Finally, you want to have a variety of features and capabilities for your interactive kiosk.
When choosing an interactive self-service wayfinding kiosk, it is essential to ensure that it integrates the latest intelligent technology elements. The most advanced kiosks use context-driven rules to ensure the information is dynamic. You may even be able to incorporate the Internet of Things into the self-service system, so it will be responsive to touchless gestures and changes in the environment. This can increase customer satisfaction and generate more revenue.
Cost of hardware components
The cost of wayfinding kiosk software depends on the type of hardware and software you need. The cost of a touchscreen kiosk varies greatly, and may include a barcode reader or badge scanner, as well as other components. In addition to the software, kiosk hardware can include a printer, touch-bar, and computers. Most touchscreen kiosks can be purchased out-of-the-box, but custom-built touch-screen kiosks can cost up to $20,000, with the cost of components and custom fabrication reaching upwards of $25,000 or more.
You will need to consider the location and frequency of updates of your kiosk software. You will want to consider the risk of vandalism for your kiosk, as well as the cost of ink and paper. You will also need to consider whether or not you want to use a kiosk for other purposes, such as printing coupons. Some kiosks also require remote monitoring. If you plan on installing one for a public space, be sure to check whether the kiosks you buy come with remote monitoring.
The Ceres kiosk is an example of a digital signage kiosk. This kiosk can display internal information, social media feeds, and 3D earth views. These kiosks can also display content related to an agency’s website. The government agency has expressed interest in installing more digital signage kiosks in the future, as they do not have to pay for the labor costs and printing of static signage. The Ceres kiosk also includes software, content, and graphic design.